We have lifestyle villages and retirement villages popping up all over Australia. You know the small communities of villas that are for those aged 50+. A bit like a gated community, but often without the gates, but often with facilities such as a meeting hall, pool, work sheds and caravan parking.
These
villages are generally managed by an onsite manager and work much the same as a
body corporate where all the residents pay an additional weekly/monthly fee to
have the exteriors of their properties, plus gardens, roads and common areas
and facilities maintained.
There
are a couple of reasons why Lifestyle and retirement villages love working with
us at Gutter-Vac.
All our franchisees and their
staff are trained and insured to work at heights. On properties such as lifestyle villages or
retirement homes, it is absolutely essential for safety trained and insurance
as they are commercial villages and no one can take the risk.
- It stops residents DIY’ing
When we come regularly, it stops
any of the residents, who are all starting to move into their senior years,
from deciding to grab a ladder and do it themselves, potentially risking a fall
that could be absolutely detrimental to their health. It really could result in an extremely
serious injury, but if the residents know we come regularly, they will leave
this alone.
- We are fast and finish the job!
You might wonder why this is
important to a lifestyle or retirement village.
Having people onsite can cause a number of issues including blocking
driveways and narrow roads that are within the village. Access in and out of areas and generally just
having work people on site can be a little uncomfortable for those more senior
residents. The one that the managers
always tell us is that we actually finish the job! It seems crazy right, but the number of
villages that have told us that a crew came to hand clean the properties and
after 3 weeks just left and never came back, not finishing the job, is
unreal. So many villas and properties to
do, you need to work hard, fast and get the job done – well!
- Before and After photos plus roof reports
Because they are managing the
properties, having evidence on hand for the workmanship we have been paid for,
helps the managers. Plus it is a great
tool to see what has been done. The
other thing is that we provide feedback on any issues or potential issues we
may find on the roofs where their regular on site maintenance and gardening
crews are not permitted to work.
- We can do more than Gutter cleaning!
Whilst on the roof we can clean
solar panels that will increase their efficiency as most lifestyle and
retirement villages are built with solar panels. We can do pressure cleaning and mould and
lichen removal. This is especially
important not just for the appearance of the properties, but especially
important in common areas and surfaces to make sure there are not any slippery
surfaces that are very unsafe for the retired residents.
- We are show respect to the residents.
This may seem like common sense,
but you would be amazed at how trades people treat the retired and senior
residents in lifestyle and retirement villages.
We always let them know in advance we are coming. We do a courteous knock on everyone’s door so
if they need to move a vehicle they can or to simply let them know that if they
hear noise on their roof, it is just us and we also let them know how long we
will be.
There is a downside to this one…
well not really a downside, but we do need to manage it. We get offered a lot of cups of tea and lots
of biscuits, cakes and our favourite… lamingtons! Some of our franchisees have been known to
tell all the residents that at 4pm they will knock off and that’s when they are
allowed to eat and have a cuppa with them!
Taking a little time to say hello and speak to a resident doesn’t take
much effort from us, but they certainly pass the word to the managers that they
love those ‘nice young men/women’ from Gutter-Vac !
It is not only lifestyle and retirement villages that love
what we can do for them, but also body corporates and any property manager that
has to balance getting the work done with the residents on site.
If you manage a property like this or if you have a Mum or
Dad living in a lifestyle village or retirement village/home, then pass on our
details. We would be more than happy to
give them a free quote…. And maybe have a cuppa and a lamington too!
www.guttervac.com.au or 1300 654
253