“ My gutters were initially cleaned at the end of last year – however, since then, I noticed a leak onto the deck where there previously was none. Chris was more than happy to have a look and then sorted the problem. Outstanding, cheerful superior customer service from Chris and his team. Highly recommend.”

Ailsa, Launceston Tasmania

Wow! How nice it is to hear that our customers are happy with their service. We are always working to make our gutter cleaning service great.

Thank you Ailsa for giving us a glowing reference.

“Gutter-Vac provide a fantastic service. I received a very prompt and reasonable quote. All communication was very professional and polite. A friendly employee turned up on the agreed date and time, and the job was done in a very thorough manner, including before and after photos. I would highly recommend this business to anyone.”

Mike, Kingston Tasmania

The team always feels good when they get feedback from our customers. But when it is as detailed as this, it gives a good buzz to the day.

We appreciate the time it takes to let us know how the gutter cleaning service went, so thank you Mike.

The Gutter Vac Tasmania team works with a variety of commercial clients. We complete gutter cleans at hospitals, nursing homes, schools, childcare centres, council buildings and warehouses to name a few. Each site is different, access to buildings, height wise or location on the site is considered. Can we get our vehicles on site and close enough? We have 60 metres of hose on our vacuum units in order to reach most places. When customising our maintenance plans for these sites, we follow the OH&S standards to ensure that all personnel, our staff and the staff and visitors of the worksite, are in a safe environment. Staff are trained in workplace health and safety and are educated to work with each client’s specific policies and procedures.

Training

We take safety extremely seriously. All on road team members have safety training and working at heights certification. Each team member have their own safety gear like harnesses and safety lines for working on all types of roofing. We use anchor plates on tin roofing and webbing straps on a tiled roof. Our technicians have the gear to work safely on the job site to complete all gutter cleaning and solar panel cleaning work. When cleaning any pits and drains on site, our technicians know to follow procedures so to not leave them open. Technicians will put out safety cones to notify foot traffic of any hazards. 

How we clean safely in different conditions

We have a ground workers system that we can use on rooves too steep to work safely on. If the roof is slightly wet or there is misty rain and the weather precludes us from working on the roof, we use this system to clean the gutters. We check our work by either using a ladder or our camera on our extension poles. This system can be very useful on some properties where a cherry picker is a solution for accessing high gutters. Instead of paying money to rent a cherry picker, we may be able to access these high gutters with our ground system, at a lessor cost and little disruption to the complex. We have gone as high as 10m on some properties. 

Insurance

There are more considerations to working at heights than just being fully trained and having all the right safety equipment. You should ensure that the company you use is insured. We are fully insured with public liability and can work on unlimited heights. We have taken out an added insurance to cover this. It is prudent to ask any company what their height restraints are in their insurance covers. You may also like check their vehicles are insured as well. You can rest assured that we are fully insured in all aspects of our business. Being a  national franchise guarantees full compliance in this area.

Other Services

We offer a service to apply treatments to lichen covered areas such as roofs, walls, footpaths, etc. When using these cleaners, we ensure we use environmentally friendly and nontoxic products. This gives peace of mind that during our treatments and in the following days that any products used pose no risk to staff, customers, and the local area. You have to understand that the treatments are not a quick fix and it takes 6-12 months to work. Sometimes it may require more treatments if the area is heavy with lichen of black mould.

We can create a maintenance schedule for your property or even multiple properties. We will ensure all future cleans are scheduled in the period of your choice and there is no obligation at the time of the reminder. This is a free service that we offer to remind you when your gutters are due to be cleaned.

If we know you intend to have a maintenance program with us, our system notifies you of the clean slightly ahead of time so that we can schedule the gutter clean when it is due. All that our client has to do is reply by email or call us to confirm acceptance of the work. We will not go ahead with any work without prior approval. Each month we keep aside a number of slots for clients we know who require our services at that time. This ensures their needs are met and the right amount of time is allotted to each job.

Not a commercial client?…. Don’t worry!

We cater for residential work too. The system works the same for both types of work.