“Fantastic job, great to have before and after photos supplied, especially being a Property Manager, they were extremely efficient to deal with.”
Abby at PRD Nationwide Hobart
Gutter-Vac Northern and Southern Tasmania provide gutter cleaning to residential and commercial properties. Every job completed receives before and after photos and a report detailing the work completed.
Residential customers can use this as proof of maintenance to their properties. This can be handy for insurance purposes. Commercial clients can use the information to manage their portfolios. The owners of the properties can see the work completed. They can then use the report to liaise with the real estate for further required maintenance.
We use a maintenance program that emails a reminder to clients when a gutter clean is due. The process is simple. An email is sent for approval of the gutter clean. Once accepted the work is scheduled. The following business day an invoice, report, and photos are emailed to the respective person. The maintenance program is set for the next gutter clean reminder.
Communication between clients, property managers, and tenants are coordinated by our office staff and technicians. We endeavour to keep everyone informed to make the process efficient and completed in a timely manner.
With the winter leaves in their final days of falling, it’s time to ensure the gutters on your property are clear.
Plants germinate from birds sitting in the gutters or from the wind carrying seeds. A garden can then form in your gutters! You don’t want the roots of the plants to take hold and block gutters or spread their tendrils into the roof cavity.
To prevent this, you can obtain a free quote for a gutter clean from Gutter-Vac Northern and Southern Tasmania.
Join the maintenance program and have a reminder emailed to you every time your gutter clean is due. You can choose the period between cleans or we can advise your best course of action.
After each gutter clean, you will receive a roof and gutter report and before and after photos. The report identifies the condition of the roof/gutters and whether there are any issues that require attention. Photos can be used to provide evidence to insurance companies to inform them of any maintenance that has been completed. These reports and photos are especially handy for property management agencies.
“Both jobs were superb. Todd did a wonderful job with the gutters and even in the rain & the roof has never looked so clean! Both Chris & Todd made us feel comfortable in our own home while doing a tremendous job. We can’t wait to recommend G-V to our friends and will highly recommend G-V to anyone. 5 stars for all the questions. Kindest regards to both Therese and Chris please”
Judy, Kingston Beach Tas
WOW!!! Such lovely feedback from our Kingston Beach gutter cleaning job.
We cleaned the gutters, solar panels, skylights, and half the roof while battling the weather and a temperamental pressure cleaner. We are very happy to know the service was completed to the satisfaction of the customer.
We’ve had a few customers reply to us asking us to clarify the best course of action regarding our Covid plan and their gutter clean.
Gutter-Vac Northern and Southern Tasmania send out a memorandum with each quote and maintenance reminder email. It outlines our Covid plan and how our technicians will attend the property. While we were in lockdown, there was a no-contact policy in place. We still offer this option to clients who wish for it.
However, now that regulations are lifting, we are happy to work within the guidelines set out by the Tasmanian Government. The memorandum is still sent to customers to advise we have a plan in place, should it be required.
Our technicians are aware of the social distancing rule, washing of hands and carrying masks, if they need them. If a client wants us to contact them via phone, they let us know at the time of booking and we add this to the technicians’ notes.
“Happy to have a reminder thanks, though if we have another dry summer the old Blue Gum across the lane will have the gutters on that side full pretty early in the year and may beat you to it. Angus turned up when he was supposed to, did a fast, tidy job, and was pleasant and generally efficient in the way he did the job. I’d be happy to recommend Gutter-Vac, and Angus, and Fleur to anyone who shows an interest. My partner says I am too old to get up on the roof these days so you provide me with a valuable service!”
Tony, Dynnyrne Tas
Our team are very pleased when they get a mention in the feedback. We work very hard to provide a happy and professional Gutter-Vac experience for each client. It can sometimes be a hard process booking the work behind the scenes, what with the winter weather. Communicating with our clients and keeping them informed along the way is a priority of ours.
Safety is important. Employing the right people who are experienced in working at heights and are insured is a must. It is much better to have a professional on the roof instead of risking your safety.
Gutter-Vac Northern and Southern Tasmania have you covered.
There are multiple ways of completing a gutter clean.
Vacuum gutter cleaning
Washing gutters (not recommended as water can flow back into the roof cavity
Vacuum Cleaning Gutters
Vacuum cleaning gutters is an effective and efficient method of cleaning. All the debris and sludge is removed from the gutter. Vacuuming the corrosive sludge regularly will prolong the life of the guttering.
Blockages in the downpipe to the first bend are removed. If there are blockages further down, we can use a gutter snake to loosen and flush the debris. A plumber will be required if blockages are underground.
Hiring Gutter-Vac Northern and Southern Tasmania to vacuum clean your gutters will take less time and will leave the job site clean and tidy.
Cleaning gutters by hand is a longer process. The technician removes the debris, places it in a bucket, and collects the waste in a bale bag at the vehicle. This is time-consuming and physical. Climbing the ladder with the bucket or lowering it to the ground on a rope to empty each time it is full, could mean multiple trips off the roof, depending on the amount of debris in the gutters.
It is less likely you will remove all debris and the sludge that sits on the bottom of the gutter. Pulling out wet debris can cause a huge mess on the roof, side of the gutter, and on the ground. Therefore, clean-up now must be factored in.
Some gutters have very little gap to get a hand into, thereby, not being able to remove any debris.
What is the Best Method for Cleaning Gutters?
Our team believes vacuum cleaning is the better and most efficient method to clean gutters. Sometimes the technicians must hand clean the gutters prior to vacuuming, as the gutters have bark and sticks in them which block the hose.
There are sites that don’t have access for our vehicles or are too high for our equipment to reach. Our technicians do have to hand clean these types of jobs. Our technicians do their very best to ensure the gutters are as clean as they can get.
You can request a free quote here or call us on 1300 654 253. Our office team will endeavour to organise a gutter clean using the best method to complete a professional service. Gutter-Vac Northern and Southern Tasmania strive to make accommodations for the uniqueness of each property.
“Firstly, I want to thank you for arranging for us to get the job done. Secondly, the guys were fantastic, really nice to talk to and very professional. We will definitely be using you again.”
Tom, Nichols Rivulet Tas
At Gutter-Vac Northern and Southern Tasmania, we can book up quite quickly. It was quite a feat trying to schedule this job in to accommodate Tom and his wife. We have purchased another vehicle to kit out with a vacuum unit. This will help to reduce our wait times.
Our technicians are well trained in what they do. It is pleasing to hear that ongoing communication between technician and customer is both beneficial and professional.
Thank you for your feedback, Tom. It is most appreciated.
Working at heights is a physically demanding job. There are different types of roofs the technicians must access every day. Obviously, the easiest ones are the flatter, lower roofs.
But when these roof gutters are filled to the brim with debris, the challenge begins.
The grass in the photo above, has taken root in the gutter. The technician had to first cut the grass into smaller sections to remove the bulk by hand. The roots are densely compacted in the gutter, making them very difficult to remove. Our Working at Heights training ensures the technician stays within his pendulum. This is because he is working at the edge of the roof to pull out the grass.
The hard bit is done and then it is time to vacuum clean the gutter.
Have a look at these gutters!
Now this roof is a safer roof to work on. It is a box gutter with a parapet wall. It is good for us but the owner does not see the jungle growing in the gutter. This gutter will need regular maintenance to prevent major water damage.
The pitch on this roof was too steep to access. The only way to clean this was to put a ladder up to it and pull out the grass by hand. We use a ground vacuum system to then vacuum the gutters.
We can use this system to access quite high gutters. It is especially useful on buildings that have roofs that are either too steep or are too fragile to walk on. There are two properties in the north of Tasmania that we would not be able to do the work without this system.
The first time is always a challenge to remove the grass and compacted debris. When the pole is at the height of a nearly three-storey building, strength and patience are required to get the grass to a position for extraction.
There are many challenges in this job and each day/job presents our technicians with the opportunity to provide the best service they can. They come home each day tired and sore but with a sense of purpose. they have the job satisfaction of knowing what the gutters were like when they started and when they finish the clean.
“Chris was prompt and very friendly. He explained what he was going to do. He also called to advise me when he would be there. Would highly recommend this company to anyone. Garry.”
Garry, Newnham TAS
Sometimes, a job does not go to plan. We could take longer or shorter than expected. If this happens, our technicians or a staff member from the office, will give the customer a call or text to advise the new time of arrival.
If you are like other customers and are quite curious as to how the gutters are cleaned or have any questions, feel free to ask the technician while on site. They would be pleased to answer. Please remember about social distancing though. We have a COVID plan in place and are happy to have no face-to-face contact in place, using the phone or email to communicate or we can practice the rules set out by the government at any given time regarding face-to-face contact.
Thank you, Garry, for the lovely feedback and appreciate the recommendation.
It’s that time of year again where the Tasmanian weather is staying true to its reputation.
Is your house/building ready to handle it?
Having a gutter maintenance plan is one thing you can do to prepare. Booking with Gutter-Vac Northern and Southern Tasmania sooner rather than later, is a good idea, as our schedule fills up quickly. After your initial clean you will receive before and after photos as well as a report. This report recommends how frequently your gutters need to be cleaned. The report also notes if there are any damages to your roof/guttering. With this report, you can create a gutter maintenance plan.
So, why get your gutters cleaned?
Leaves, sticks, pine needles, lichen/moss and debris can build up and cause blockages
Prevents water ingress into the house and overflow into the foundations
Prolong the gutters life
Prevents vermin from living/nesting in your gutters
Have a look at this image and the surrounding trees. This allows access for vermin as the tree is so close to the roof and guttering. The gutters were very full at this property and would benefit from the tree being cut back away from the roof and gutter line. Access to the gutter was limited and the gutters could not be cleaned as thoroughly as we would have liked them to be. Having full gutters and obstructions, such as this tree, can cause damage to the structure of the roof, gutters and foundations on the property.
Prevention is better than cure. Bad weather can alert you to issues you have that may end up costing more than you bargained for. Getting your gutters cleaned on a regular basis means you are ready for rain events and are less likely to experience problems.
We have a maintenance program that our customers can be added to. An email is sent out at the agreed set schedule reminder. The majority of properties require a yearly clean but we can set the time period to what is required, be that biennial, biannual, or even five yearly. Our tailor-made reports recommend the frequency for each property.
So, are your gutters ready?
If not, you can call us to book in with one of our technicians or a get free quote. You can contact us on 1300 654 253 or click here to go straight to our website.