When a property has a common roof line or common ground or shared areas, then they are generally under a body corporate arrangement. That is that each owner of the properties (think units and townhouses or villas) will pay a nominated amount each week or month to cover the maintenance and insurances for those areas.
This obviously includes the gutters and then of course the gutter cleaning.
Generally the gutter cleaning is budgeted for each and every year to be carried out by a trained professional who of course can not only complete the job, but also do so in a safe manner with full insurance. That’s why we get the call !
Many home owners – particularly of townhouses – give us a call when they need their gutters cleaned, maybe as they have an overflowing gutter. This is not something in many cases that you need to foot the bill for. You do need to get the work approved by the body corporate manager (or strata manager) before getting it done, but often cases, you have already paid for it in your body corporate fees.
We do a lot of work from body corporate managers because to put it simply, gutter cleaning is not really their top priority. They have a lot of moving parts, a lot of things to organise and take care of on behalf of the owners within that body corporate. Add to that, they will be managing many – if not hundreds – of body corporate properties. So gutter cleaning is on their to do list as a top priority.
But that’s why they love to use Gutter-Vac.
They love that we have all of our paper work and insurances sorted. Takes away many a headache trying to get a contractor to provide all the paperwork (licences, insurances, contact details) that they are REQUIRED to have on file.
They love that we are fully insured and use all of our specialised safety gear. Peace of mind for them!
They love that we can give them a written quote – before their deadlines! They need to get quotes prior to the meetings with the owners body corporate committee and if a tradesperson doesn’t get the quote to them prior to the meeting, they are left feeling red faced and will have to wait months, perhaps even a year, for another chance to get the quote approved at the next meeting.
They love that when we say we will be there we are there and if for some reason, such as weather we can’t do the work on the set day, we will communicate with them. They are never left wondering.
They love that we do before and after photos plus a roof report as this all is great value for them to give to the owners committee to show what is being done plus alerting them of any potential roof issues. Prevention is always better than cure.
They love that we will remind them when a property is due for its next gutter clean. As we said, they have so much on their to do list each day … often urgent matters that need to be taken care of asap. Remember who needs what and when – especially the gutter cleaning – is something that is missed. We give them a reminder and then they look great to the owners because they are keeping up with the regular maintenance.
Many of our franchisees have been working with body corporate companies and specific managers for years. They have built ups such a relationship and trust that the managers simply email when they need a quote or work to be done… they don’t even have to pick up the phone.
So if you are living in or own a property that is part of a body corporate, no need to worry or pay to have your gutters cleaned, but you might want to check that the body corporate managers are using Gutter-Vac so that you truly can take this item off your mind, knowing that we have got you covers.
Pass on our details – 1300 654 253 (local call through to your local Gutter-Vac franchisee) or visit www.guttervac.com.au
