Thomas Kessel from Gutter-Vac Joondalup & Wannaroo received wonderful feedback from a recent customer, Victoria.
“I wanted to let you know that I was very grateful for your call after you completed the work to let me know of the blocked downpipes, the red back spiders and that you had siliconed three chipped roof tiles”, wrote Victoria.
“I was very impressed with your service and reliability and felt that you provided me with exceptional service. I have since had the house sprayed for spiders inside and out so hopefully all the red backs are gone now!”
Victoria also recommended Thomas’s services to her colleagues, and has organised a follow-up gutter clean for her home in 2014. Another very happy customer for Thomas and Sarella!
Having spent twelve years distributing all manner of pet accessories, Perth resident Thomas Kessel traded in his collars, leads, shampoo and bedding for a Gutter-Vac franchise.
“I found the Gutter-Vac web site when surfing the net looking for some sort of gutter protection for my parents’ property” Thomas said.
“It struck both my partner Sarella and I as a tremendous opportunity. Not just from a business perspective, but something whereby we could really make a difference and contribute to the community overall.”
Both Thomas and Sarella devote themselves full time to the business. And don’t make the mistake of thinking Sarella concentrates solely on the admin aspects of the enterprise, as she is fully qualified to be working at heights herself, to say nothing of the fact she hopes to enlist at least one of her two sons into the business as well.